Pharmaceutical Public Health

Prescription Ordering Direct Service (POD) - Repeat prescription management

Do you currently use the Prescription Ordering Direct Service (POD) provided by a Dudley-based GP Surgery to order your repeat prescriptions?

This service is changing and will no longer take your repeat prescription requests.

You will be required to use the NHS App to re-order. The NHS App is quick and easy to use.

Should you need assistance, your GP Surgery will contact you about drop-in sessions, where a member of staff will be on hand to show you how to download and use the NHS App and order repeat prescriptions.

Alternatively, you can visit to learn more. You can also click here to read a leaflet or ask for one at your GP Surgery’s reception.

If you have any further questions, please contact 01384 465 303

Our aims

The Pharmacy team in Dudley Integrated Health and Care NHS Trust (DIHC)aims to optimise the use of medicines by the people of Dudley. This involves making sure that people receive the medicines they need to manage long term conditions, and to prevent serious events such as strokes and heart attacks, as well as ensuring that medicines are used as safely as possible. A further consideration is to ensure that the limited amount of money available for medicines is spent wisely.

Supporting patient care

A team of 50 clinical pharmacists provides support to every GP practice in Dudley with patient consultations, management of medicines related correspondence, problem-solving, and reviewing patients’ repeat prescriptions. The pharmacists also provide support for multi-disciplinary teams who ensure that appropriately coordinated care is provided to patients with complex healthcare needs.

Medicines related policies

The central team of senior pharmacists ensures that appropriate guidance and policies are in place to support good prescribing practice by our healthcare professionals. These consist of condition specific guidelines as well as our formulary which lists medicines considered to be safe and effective as well as offering value for money. A further focus is on reducing the use of medicines that the NHS considers to be of limited value and encouraging patients to buy medicines ‘over the counter’ where appropriate.

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