August Bank Holiday Extended Access

The next bank holiday takes place on Monday 29 August, which means many GP practices will be closed over the weekend, reopening as normal on Tuesday 30 August.
However, a range of GP appointments will be available from extended access hubs if you need urgent medical help.  

Don’t forget, your local pharmacy can also provide confidential, expert advice and treatment for a range of minor illnesses. A number of pharmacies will be open across the bank holiday and you can find a full list, including opening times, here.

Bank holidays can mean that A&E could be particularly busy. If you’re feeling unwell but your condition is not life threatening, simply visit Enter your age, sex, postcode, and main symptom, and then you will be guided through a series of questions about your health problem.

To access the service via phone, dial 111 from any mobile or landline free of charge and you will be put through to an operator who will run through a few questions regarding your health problem to get you the right care.

For a medical emergency call 999 or go to your nearest A&E.


Local GP access over the August Bank Holiday period

We would like all patients in our community to be able to see a local GP this Bank Holiday.

We are working in partnership with all GP practices within your local community to offer GP appointments at the following practice:

Anchor Medical Practice (Netherton Health Centre, Halesowen Road, Dudley, DY2 9PU) will be providing cover over the August bank holiday period during the following times:

Monday 29th August 2022 – 09:00 – 5:00 pm
To book an appointment please call 07966 196678


Friends of High Oak Surgery

Patients from High Oak Surgery and local residents are being given the opportunity to shape how a new group `Friends of High Oak Surgery` might be setup at a special event in Pensnett on Tuesday 26th July 2022.

The event is being organised by Dudley Integrated Health and Care NHS Trust as part of an engagement campaign to build upon the community amongst the Surgery’s stakeholders.

With the goal of creating a stronger and healthier network, the event aims to collect feedback from attendees regarding the design of the group, how it is setup, and how people would like to stay connected.

In addition to collecting feedback, trained NHS staff will also be on hand to provide a free health check to High Oak Surgery’s patients, including checks on atrial fibrillation, cholesterol, and blood sugar. Doctors and healthcare professionals from the area will be readily available to have a drink with and there will also be activities for children.

Dr Lucy Martin, Joint Medical Director at Dudley Integrated Health and Care NHS Trust said:

“It is vitally important that the local community are involved in all stages of the decision-making process – this helps us improve what we do.

“But to get that valuable information, we first need to build relationships with the people using the services.

“We hope this event will help us collect the information we need, so that we can create a well-connected group, made by the community, for the community.”

Where: (Car Park), 120 High Street, Pensnett DY5 4DS. 

Date: Tuesday 26th July 2022

Time: 9:30 – 12:00

Dudley Pays Tribute to Pandemic Health Care Response

As a mark of thanks for their work and sacrifice during the Covid-19 pandemic, Dudley borough workers who risked their lives on the frontline have been granted the Freedom of the Borough for their dedication during the crisis. 

In a ceremony presided over by Councillor Anne Millward, the Mayor of Dudley, the honour was awarded to staff who tirelessly served people in the region. The accolade is the highest award the council can bestow and goes to staff working in the NHS, public health, adult social care, children's services, bereavement services and voluntary sector workers in the Dudley borough. The team that operated from the ‘Red Centre’, based at a GP premesis in Pensnett, accepted the award on behalf of themselves and DIHC.

On 6th April 2020 Dudley Integrated Health and Care NHS Trust commissioned a facility to assess, review, and treat patients who tested positive for Covid-19 within a primary care setting. 

Under the clinical leadership of Dr Richard Bramble, the Trusts Joint Medical Director, and a GP in Netherton, as well as staff from Future Proof Health, the team successfully opened a fully operational facility in under five days.

The service, which continued until 30 June 2021, sought to ensure the people of Dudley were treated in the right place and at the right time within primary care, with other patients going on to be treated by The Dudley Group NHS Foundation Trust in hospital.

Furthermore, the service was also positively evaluated by the Academic Health Sciences Centre, for helping residents with the provision of an at home Oximetry service. This allowed at risk patients who did not require hospital care to be closely monitored in the community. This scheme was additionally recognised with an award for Driving Digital Transformation Innovation, at the Medtech and Merdian Innovation awards.

Penny Harris, Chief Executive Officer at Dudley Integrated Health and Care NHS Trust said:  

“Whilst the fight against Covid-19 is not yet over, it’s fantastic that our staff and the Trust have been recognised for this initiative and I would like to thank them for their continuing efforts.

“Determined and diligent staff worked so hard to get the Red Centre up and running, and it really helped a lot of people in the Borough, everyone involved should be very proud of their achievements.”

Integrated Care Systems

There have been significant improvements in the NHS and social care over the past few years, but there are major challenges ahead. Life expectancy varies across England. People are living longer, but not always healthier, lives. There are more frail elderly people with complex needs and more children, young people and adults with mental health challenges.

The challenge is significant.

On 1 July 2022, the way health and care services are planned, paid for and delivered is changing to better meet our changing health and care needs.

Across England, local partnerships called Integrated Care Systems (ICS), made up of all the public services that provide health and care – the NHS, GPs, local councils and the community, voluntary and social enterprise sector – will work together to provide high quality services and benefit local people as much as possible.

ICSs build on many years of collaborative working between health and care organisations. They work to improve the health of their population, helping more people stay healthy and taking better care of those who are not. They will improve the quality of care, including enabling patients to better manage their own conditions at home, tell their story once, improve outcomes and patient experience.

ICSs will deliver care more efficiently, avoiding duplication and needless visits to hospital but ensure those who do need to go to hospital can benefit equally from the same high standards of specialist care.

Halesowen: Let’s talk about dementia this May

On Wednesday 18th May and Friday 20th May 2022, staff from Dudley Integrated Health and Care NHS Trust will be attending Halesowen town centre to help spread awareness about Dementia. Healthcare professionals, which include Dementia and Frailty Link Workers, will be on hand to give expert feedback and signpost people to important services in the local area that could help those affected by the disease.

The stand will be available for two days in total during this year’s Dementia Action Week, which will highlight the importance of diagnosis for people who may have symptoms of the condition and people who may be waiting for a diagnosis. Dementia Action Week is the longest running awareness campaign that takes place each year in the UK.

With more than half of the UK public knowing someone who has been diagnosed with the condition, and globally the number of people living with dementia on the increase, events like these provide the local community with the opportunity to learn more about the services available, whilst also raising the profile of the condition.

Dr Gillian Love, Associate Non-Executive Director, Dudley Integrated Health and Care NHS Trust and Clinical Director of Halesowen Primary Care Network, had this to say:

“It is important for us to reach out and engage with the community as much as possible. This year’s Dementia Action Week focuses on the theme of diagnosis and that is what we want to discuss.

“Encouraging people to talk to us and learn about the services and treatments available is most important - we want the community of Halesowen to know that we are here to support them.

“With the number of people in the UK living with dementia forecast to rise to 2 million by 2050, it’s certainly something we should all be talking more about.”

Lisa Harland, Dementia and Frailty Link Worker at Dudley Integrated Health and Care NHS Trust said:

“There are a lot of people out there who have memory problems without realising it. We have an ageing population, and we want residents to access the support that is available and reduce the stigma surrounding dementia.

“If you, or you think someone you know might benefit from support or advice, please come and visit us on either the 18th or the 20th May. Friendly faces will be on hand for a chat which could really make a difference to someone’s life.”

When: Wednesday 18th May, or Friday 20th May 2022

Time: 10am-3pm

Where: Dementia Friendly Bench, Hagley Street (near Wilko’s)