Dudley Integrated Health and Care NHS Trust - Annual General Meeting (AGM)

Don't miss the opportunity to be a part of the Annual General Meeting of our Trust, and while you're with us why not get your blood pressure checked by one of our healthcare professionals?

? Mark your calendar for September 5th (5 pm - 7 pm) and secure your spot at the Brierley Hill Civic Hall!

? Engage with like-minded individuals, healthcare professionals, and community members who share your commitment to quality healthcare.

? Gain insights into our Trust's achievements. Your voice matters, and your questions will be answered by our knowledgeable team.

? Refreshments: Enjoy refreshments and food while networking and mingling with fellow attendees

? Together, we can make a healthier, stronger community. See you there!

Click here to register and for more information:

Stakeholder Message sent on behalf of Matt Hartland and Mark Axcell

As you are aware, health and care partners in Dudley have been working together to establish the best way to continue to deliver services and build upon the good work that DIHC has been delivering since establishment three years ago.  

We wanted to provide you with an update on this work as we move closer to making recommendations to commissioners and the DIHC Board on the future provision of the services which DIHC currently provides.  
Whilst future integrated health and care in Dudley is no longer characterised by a standalone NHS Trust (DIHC), the commitment to it is no less. Dudley place partners have been looking at options for DIHC services and have agreed a set of principles as we move to safely transfer services to new providers, these include:   

  • There will be no service change for patients, at the point of transfer. 
  • Protecting employment for staff will be a priority and we will avoid moving staff more than once. 
  • Where there are teams or services that are integrated now, we will aim to retain that integration moving forwards and transfer them together. 
  • We will keep talking to you our stakeholders, and to our staff about this work and we will ensure patients are aware of any changes which will be made.

Ultimately, our aim is to ensure that any future service moves create an “equal or better” scenario in terms of quality of care for those using them.  
We remain committed to working together with all Dudley partners to create the right environment for improvements to the health of local people. In the longer term, we are confident that Dudley has the foundation to enable this, and we will work to build upon the relationships that exist now to fulfil our ambition for integrated health and care. The first step in that is securing safe and sustainable provision of these services and developing support for the ongoing resilience of primary care.  
We are expecting to make final recommendations on the future provision of DIHC services in September 2023 before exploring the options for the organisation itself. As the future becomes clearer, we want to be explicit that we are not planning any redundancies and services will continue for those using them in the same way. If you would like to discuss any of the information within this communication, please do contact us via .  

Best wishes  

Mr Matthew Hartland                    
Dudley Integrated Health and Care NHS Trust                                      
Chief Executive Officer   
Mr Mark Axcell  
NHS Black Country Integrated Care Board  
Chief Executive Officer                                

Please note: This update follows our previous stakeholder communication which can be found here.

An update on Dudley Integrated Health and Care NHS Trust (DIHC)

Dear all

We wanted to write to you and provide an update on Dudley Integrated Health and Care NHS Trust (DIHC).

DIHC was created in April 2020, at the start of the COVID-19 pandemic with the aim of developing and supporting primary care and to deliver integrated health and care for the Dudley population.  As an NHS Trust, we currently provide a range of services to Dudley people including primary medical services from High Oak and Chapel Street practices, the Dudley Access Hub, Dudley Talking Therapies, Primary Care Mental Health, School Health Nursing and a range of commissioning responsibilities including Continuing and Intermediate Healthcare.  We also employ a large number of staff in an enhanced primary care team to provide a range of support GP practices across Dudley.  

As you will be aware, there has been a live procurement process in place since 2017 led by health commissioners (the CCG and subsequently the ICB) and Dudley Council. The procurement aimed to award DIHC with a formal Integrated Care Provider contract, to tackle health inequalities and improve population health over a 10-year contract period by integrating primary care with community-based services.

This process has taken a significant amount of time, punctuated by the COVID–19 Pandemic, and faced a number of challenges.

As a result, NHS England asked Dudley place to pause and reflect on the approach to place based working and it was agreed by local partners to undertake a piece of work supported by external consultants (Capgemini), to develop a model of integrated health and care agreed by all parties across all sectors.  This work concluded in the summer of 2022 with Dudley place partners agreeing to a new approach to integrated care in Dudley with collaboration across Dudley partners.

In the light of this work, the validity of the original procurement was reviewed by the ICB and Council led Procurement Project Board, as the original scope of the procurement exercise had changed and the view that DIHC is too small to be a standalone NHS Trust.  It was therefore agreed that it was no longer appropriate to proceed with the procurement as originally planned and the process was drawn to a conclusion in November 2022.

Over the last few months, a process has been undertaken, to look at the opportunities to support primary care across the Black Country system, and to identify whether there is a strategic partner for DIHC within the Black Country system. Sadly, despite our best efforts, this has not been possible, and therefore there is now a process underway to look at the future of DIHC and the impact of any proposals on services and staff.

The great work that we do here in Dudley is recognised by all and there is a commitment to not lose any of the great achievements in Dudley alongside absolute certainty that all patient facing services will continue. We do not expect any of the recommendations to change the way that local people access their care.

A project group is overseeing several workstreams that are looking at the best way to continue to deliver services and build upon the excellent work that DIHC has undertaken. These groups will make recommendations to both DIHC and the Black Country ICB Boards on a way forward over the next few months.

DIHC will see a change in leadership in June as Matthew Hartland takes over the reins as Chief Executive Officer. We are keen to establish joint engagement meetings with you as key stakeholders as we make every effort to continue to keep you informed of progress and we will be in touch soon to find suitable times for these.

Should you have any queries, or you would like to arrange a meeting sooner to discuss any of the information within this communication, please do contact us via .

Best wishes

Mrs Stephanie Cartwright

Acting Chief Executive Officer, Dudley Integrated Health and Care NHS Trust


Mr Mark Axcell

Chief Executive Officer

NHS Black Country Integrated Care Board

Poem to celebrate NHS’s 75th birthday

On Wednesday 5 July, the NHS will celebrate its 75th anniversary and the Black Country NHS has created a special poem to mark the occasion.

The five-verse poem reflects on the staff that make up the NHS and deliver the best possible care, how the NHS has evolved over the years with technology and innovation and ends with a thank you to all NHS staff.

A video of staff, volunteers, and patients from across the Black Country reciting the poem has been created and can be viewed on YouTube here.

The video features Delroy Elliot, a member of the Willenhall Chart Adult Learning Support Group as well as a range of healthcare professionals including Alex Griffiths, a Clinical Support Worker and Student Nurse from Dudley Group NHS Foundation Trust, who was awarded a BEM in the Queen’s Birthday Honours list, Aaron Bertram Miller, a Nurse Associate Educator at Sandwell and West Birmingham NHS Trust (SWB) and Liz Corrigan, BEM and Queen’s Nurse who is the General Practice Nurse System Lead for the Black Country Integrated Care Board (ICB).

It also features Mr Peter Cooke, Consultant Urological Surgeon at Royal Wolverhampton NHS Trust who has been at the forefront of innovation in his field, particularly when it comes to robotic surgery, and a number of volunteers including John Winsper, a volunteer at Walsall Healthcare NHS Trust who has more than five years’ service at the Trust and Bally Barquer, who has volunteered at SWB for over five years.

Mark Axcell, Chief Executive Officer for the NHS Black Country ICB, said:

“On 5 July, we will celebrate 75 years of the NHS, the very first universal healthcare system available and free to all at the point of delivery, which is a fantastic achievement.

“This special anniversary provides the perfect opportunity to look back on how far we’ve come in healthcare, and the dedication and camaraderie of the people behind it who make it all possible.

“The poem is a reflection of the brilliant people that make up the NHS in the Black Country - ordinary, yet extraordinary people, who continue to go above and beyond for us and our loved ones every day - and we’re delighted to share these heartfelt words for everyone to hear ahead of the birthday celebrations next week.”

The Doctor Will See You Now?

How can we work together to make a positive impact in Primary Care? Help shape the plans for the future.

What do you know about the local landscape and the different roles in primary care? Can you believe everything you read and hear from the news or is there more to it than meets the eye?

Come and join us to find out more about the plans for primary care in Dudley.

We know that since the Covid pandemic began the way we access primary care has changed.

The event will be held on Wednesday 14 June 2023 at 16:30pm to 19:00pm. 

16:30pm to 17:00pm - Buffet and Signing in

17:00pm to 17:05pm - Welcome and Introductions

17:05pm to 17:20pm - Setting the Scene - Dr Ruth Edwards

17:20pm to 17:40pm - Local Context - Dr Gillian Love

17:40pm to 18:10pm - Activity 1

18:10pm to 18:40pm - Activity 2

18:40pm to 18:55pm - Feedback and Next Steps

18:55pm to 19:00pm -Close

Join local GPs Dr Ruth Edwards and Dr Gillian Love and hear about the challenges and opportunities in primary care.

We would love for you to help contribute towards how we can work better together and influence positive change locally for our own health and local communities.

The session will be relaxed and friendly with a bite to eat and a warm drink. See you there!

Reserve you spot here.